Singapore struck you from the first moment you arrive: Brett King and I both agreed that it is the most futuristic looking city worldwide. But is this just facade or is the future reality already? The opening session already made it clear: Simpler - Securer – Faster. This is where the new world of finance is aiming at. But where are we today?
Nobody gets really excited about making a payment, so lets start with some fun facts:
Jack Maa once differentiated: “Fintech takes the original financial system and improves its technology. TechFin is about rebuilding the system with technology.” - Ok, it might be exaggerated to bury FinTech right now.
But Piyush Gupta, CEO DBS Group nailed it: The big challenge for FinTech is not creating a value proposition but finding the customers. In TechFin new players are attacking our value chain - with technology.
To survive as a bank you don’t have to think
about other banks but about the big tech companies.
Derek White from BBVA doubled up: A traditional bank has 200 interactions per customer per year. TechFin comes to 2’000! We all have to start thinking about BIG TECH. That allows
you to detect, what is coming next, as technology is the differentiator. Tech delivers: High frequency, high volume and low value. Banks deliver: Low frequency, low volume and
Those who can combine the high value of the banking interactions, with the high volume of the tech interactions, are mastering the future – be it tech companies or banks.
Legacy is described as outdated but still running applications and infrastructure. But when does a system turn into legacy? After 10 or 15 years? - No way!
Madhivanan Balakrishnan, CIO & CDO of ICICI explained, that technology implemented 3 years ago, already became legacy today. That is the speed a bank has to move forward today. Chris Skinner
doubled up: Ant Technlogies is in its 5th generation of technology architecture since its 15 years of existence - able to run one million TRX per second. No legacy around here. The only thing
that matters is, go fast and big or go home!
There aren’t any low-hanging fruits anymore.
Therefore you have to have plug-in capability. Collaboration is key. Five years ago the saying was “Fintech will eat banks for lunch”. Now it is the same misperception with fear, instead thinking how to allow controlled collaboration. Do not stick your heads in the sand because we feel too comfortable.
The future is now and we do not know what will be next, so speed-up!
Where do people spend most time online? On chatting platforms! This is why there will be the future for banks as well. Platforms are intermediary layers, that allows financial and non-financial players to hyper-scale. Chat, social media, e-commerce, payment, lending, banking come together as from Derek White from BBVA explained. TechFins are pushing from left to right and banks try to push the other way.
The lines between banks and chatting platforms
are blurring – everyone has to find its position within.
WeChat, Alibaba, Tencent, AliPay and Ant Financial are such omni-present TechFins. As Cheng Li, CTO of Ant Financial explains, Alipay and WeChat contribute ninety percent of all wallets in Asia -
more than the number of existing bank accounts in that region. By reshaping the financial industry, they developed from web payment to mobile to QR code. Now they are working on Smile to Pay -
using biometrics and IoT. Some figures given here:
BBVA’s reponse to this threat is in elaborating on the FinTech ecosystem:
MasterCard is neither granting credits nor issuing
MasterCard found its position. The Co-President Ari Saker made clear, that Facebook messenger was powered with MasterCard technology and soon be reached with WhatsApp. The collaboration is an
opportunity, as he emphasised.
Is the futuristic impression facade or reality already?
From my point of view we are not there yet. Singapore has yet very fragmented payment solutions. During Money20/20 five people had the task to travel from Hong Kong to Singapore. Each of them was allowed only to use cash, gold, bitcoin, mobile wallets or cards. In the end, the winner was not cards, but mobile wallets. The cards-guy did not manage to come out of Hong Kong, as for public transport or taxi cash is needed.
As said before, the future is not here yet and we do not know, what comes next. So keep your eyes open and watch out for the signals!
Read more about my other take-aways very soon:
Smart cities, conversational AI, big data, security and lubrication.
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